LENDER REVIEWS

Read more customer reviews on Zillow.

Great to work with!

nmejkm from Sheridan, WY | worked with Maren Borsheim

Closed Purchase in August 2022

Always pleasant. Gave us the lowest rate than any other lender. And she guaranteed thru to the end. Other lenders thought Maren was lying about the 4.5 interest rate.

Maren Borsheim - My AWESOME Lender

theyogaqueen from Sheridan, WY | worked with Maren Borsheim

Closed Purchase in September 2022

Maren Borsheim was my banking lender for the purchase of my first ever home (at the age of 71-1/2!) just a few weeks ago. As you might imagine, it was overwhelming, but something I knew I could do with the right person assisting me through the process. Maren is not only personable and easy to talk with, but she is highly knowledgeable in her field, which made everything easier. Besides that critical aspect, she worked to get me a good interest rate, and made sure all the automatic payments and transfers that I need are in place to feel comfortable in this endeavor. I even called her just yesterday to check on something (to ease my mind) ~ she called me back before the end of the day, which I appreciate so much. I feel that she is truly a people person who is also an AWESOME lender to work with, in any situation. Thank you, Maren!

Stephanie is AWESOME!!!!!

Jennifer James from Ranchester, WY | worked with Stephanie Aggers

Closed Purchase in April 2022

Stephanie answered all my questions and concerns immediately. I was remote and the process was simple to understand and made my home purchase easy and fun!

Great Communication

user42926846 from Sheridan, WY | worked with Maren Borsheim

Closed Purchase in March 2022

Maren made our home buying experience very enjoyable and stress free. From the very beginning for our preapproval to the final days leading to closing, Maren was quick to answer all of our questions and concerns. She took the time to explain the process and acknowledge all of our inquiries quickly. A big thank you to Maren for all of her kindness and assistance.

Great Experience

zuser201701111248340 from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance in April 2022

Stephanie made our mortgage process quick and easy. I started out clicking on some options through big national mortgage lenders. They had so many fees and BS to wade through. Stephanie, cut through all the junk, made the process transparent and easy.

Very Responsive

Joe from Billings, MT | worked with Stephanie Aggers

Closed Refinance in Feb 2022

Stephanie was great to work with. She was very thorough and kept us informed of the status of our loan the entire time. Fees and timeframe to close were just what she quoted us at the beginning of the process.

Incredibly Responsive!!

katiegaddy8 from Sheridan, WY | worked with Stephanie Aggers

Closed Home Equity in Feb 2022

Stephanie provides the best customer service. Her communication is timely and her work is always efficient. She makes this process easy for all involved. Stephanie is always thorough and willing to answer any questions that may come up. I would not want to work with anyone else through this stressful process!

Great!

mamaclem from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance in Feb 2022

Fabulous experience. They were easy to work with. All exchanges was done online which was great with my and my husband schedule. Stephanie was wonderful and answered all of our questions.

Stephanie Rocks!

pettitfamily89 from Sheridan, WY | worked with Stephanie Aggers

Closed Construction Loan April 2022

Stephanie is an awesome lender to work with, she made the process so simple and was always there when we had questions. Our construction loan process was so easy and the closing was timely and efficient.

Excellent experience!

Patrick M from Sheridan, WY | worked with Stephanie Aggers

Closed Purchase Loan Dec 2021

Stephanie and her team at First Federal were 10/10. She was very responsive and clearly outlined everything that needed to be done in order to close successfully. Stephanie was honest, forthright and provided me with advice about my loan and the process. I would highly recommend her to anyone!!

Wonderful!

Janelle from Sheridan, WY | worked with Stephanie Aggers

Closed Purchase Loan Dec 2021

Stephanie was extremely kind and helpful during this process. She was easy to get ahold of and answered any and all of our questions in a timely manner. She made everything feel easy and not at all overwhelming. We would highly recommend working with her!

Great knowledge - Great Communication

James from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan Nov 2021

Stephanie helped us understand our options and assisted in navigating to our final closing. She was excellent and always happy to help. She answered a crazy amount of questions about various options we had.

Professional, Welcoming and Encouraging

user6631376 from Sheridan, WY | worked with Stephanie Aggers

Closed Construction Loan Oct 2021

Stephanie was a pleasure to work with! She has been professional, organized, welcoming to my parents and I and so encouraging through the home building process. We were lucky to get such a great banker to work with to make the home building process easier. She is a great asset to the bank and all of their customers!

Awesome Service!

Cheryl Harrelson from The Villages, FL | worked with Stephanie Aggers

Closed Refinance Loan Oct 2021

Stephanie was very professional, prompt and efficient with our loan. She was a pleasure to work with and communicated with us throughout the process. The team at First Federal Bank & Trust is outstanding!

Excellent work

Wilma Caster from Sheridan, WY | worked with Maren Borsheim

Closed Purchase Loan Nov 2021

Me and my husband both appreciate her work and help throughout our buying process. It went smoothly and as expected with the plan. The transition can be tougher but it was made easier with the help of Maren.

A great experience!

Susan Lanka from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan Nov 2021

Stephanie was great to work with, answering our questions and helping us through the refinancing process from the online loan application to the closing.

Wonderful to work with

lori33692 from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan Nov 2021

She was great! We did most of our communication by email, and I always had a response within about an hour. She helped me lock in a lower interest rate than I expected, and always willing to refigure amounts, payments, etc to meet my needs

Fast, Easy and Professional

benton52 from Sheridan, WY | worked with Stephanie Aggers

Closed Purchase Loan Sept 2021

Working with Stephanie at First Federal Bank was a breeze. She was on the ball every step of the way and closing was a snap!!! We highly recommend her and First Federal to anyone needing a home loan.

Smooth Sailing

kathleenwheeler307 from Sheridan, WY | worked with Stephanie Aggers

Closed Purchase Loan Sept 2021

Stephanie is AMAZING! She communicated effectively, was very responsive to questions (first time home buyer here), and guided us through the entire process. She is incredibly organized and dialed in. I kept waiting for the other shoe to drop because it was so seamless! If you're shopping around for a lender, or you've been told "no" by another lender, or even find yourself jumping through endless hoops and still haven't made any progress, call Stephanie. I would give her 10 stars if I could!

Stephanie gave 100% of her time and effort to help us get the details worked out on our loan.

carolesuepetty from Ranchester, WY | worked with Stephanie Aggers

Closed Purchase Loan Sept 2021 

She even worked with us over the weekend so we could get everything submitted by the deadline. We also needed some help submitting information over the computer, and she kindly walked us through all of it.

GREAT

Cathy Johnston from Dayton, WY | worked with Maren Borsheim

Closed Refinance Loan June 2021

Maren was great to work with. I felt like she did all the work in getting my loan processed. Always cheerful and helpful. I would recommend her to anyone.

Stephanie Aggers

user0474225 from Sheridan, WY | worked with Stephanie Aggers

Closed Purchase Loan June 2021

Stephanie was easy to work with, knowledgeable, answered questions in a timely manner. She explained things thoroughly so we understood what was going on.

Stephanie Aggers Great experience!!

walkerholdingscompan from Casper, WY | worked with Stephanie Aggers

Closed Refinance Loan May 2021

Stephanie made our refinance process incredibly easy and was very attentive. We have felt with other banks and although they were fine, Stephanie and first federal have been incredible. I look forward to doing future business with them and her.

Stephanie is awesome!

zuser201706221232017 from Rio Rico, AZ | worked with Stephanie Aggers

Closed Refinance Loan April 2021

This is the second time Stephanie has helped us refinance and there’s a reason for that! She’s attentive, prompt, and professional. The rate and closing costs she was able to get us beat any competition hands down. She will always be our first go to when we need mortgage financing. Thanks Stephanie!

Stephanie Aggers

zuser201709140724160 from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan January 2021

Stephanie is an excellent mortgage lender. She was professional, prompt, and accurate in her communications and paperwork. She was very accommodating and worked around our schedules to get our house refinanced. Her communications were always positive and she made us feel like valued customers. I highly recommend Stephanie for anyone's mortgage lending needs.

Great Lender

Cynthia Hoover from Ranchester, WY | worked with Stephanie Aggers

Closed Refinance Loan 2021

Steph did a great job through the entire process of the loan. Was a pleasure to work with her. She was efficient patient and supportive. With a crazy schedule, she was also very flexible.

Honest, no nonsense! Two times now!! 2019 and 2021 refi's!!

dcfisherod from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan April 2021

Anyone who has dealt with big lenders and big banks has experienced the run-around-lies. The fine personnel at First Federal Bank and Trust have not once used these annoying technique on me. They have worked tirelessly to provide the funding I needed. They have been respectful of me and my needs. Stephanie has provided me with the same kind of real person loan service. No lies. Just simple, clean business. I really appreciate this quality of work. Stephanie made the entire refinance completely simple and easy. Very professional and courteous. The interest rate and advise were both great.

Stephanie was so helpful!

whope74 from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan February 2021

She was very attentive, thorough and patient. She was understanding of my needs and stayed on top of responding to all of my requests. Stephanie definitely made this process much less stressful than it could have been

Excellent Service

Ed Kruger from Sundance, WY | worked with Stephanie Aggers

Closed Refinance Loan April 2021

Stephanie is extremely proficient in handling our mortgage application. She provided us with accurate information and responded quickly to any and all questions. At closing, all the documentation was in order which made for a seamless transaction. I strongly recommend her.

Thanks Maren!

Tim from Sheridan, WY | worked with Maren Borsheim

Closed Refinance Loan January 2021

We just refinanced our home with Maren and enjoyed working with her. She answered all of our questions and the process went very smooth. Thanks Maren!

Awesome

DustinSadler1 from Sheridan, WY | worked with Stephanie Aggers

Closed Refinance Loan January 2021

Very friendly and knowledgeable! Answered all the questions that I had. Stayed in touch during the whole process to keep me updated on closing etc...!