LENDER REVIEWS
We pride ourselves on delivering the highest level of service in order to bring the best in residential lending experience to our customers.
Read more customer reviews at https://www.zillow.com/lender-profile/FirstFederalWyoming/
Excellent Service
Ed Kruger from Sundance, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan April 2021
Stephanie is extremely proficient in handling our mortgage application. She provided us with accurate information and responded quickly to any and all questions. At closing, all the documentation was in order which made for a seamless transaction. I strongly recommend her.
Thanks Maren!
Tim from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Refinance Loan January 2021
We just refinanced our home with Maren and enjoyed working with her. She answered all of our questions and the process went very smooth. Thanks Maren!
Excellent
The Walton's from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan Novemner 2020
Stephanie was on top of everything to do with our loan! We would highly recommend her! She made purchasing our new house a breeze! Very stress free! She does a wonderful job!
Very Helpful!
RTA from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan October 2020
I have had the pleasure of working with Stephanie Aggers a few times, and every time she is helpful, friendly, and takes the time to make things right, and help the housing transactions go smoothly!
Awesome
lisa5578 from Dayton, WY | worked with MAREN ELISSA BORSHEIM
Closed Refinance Loan December 2020
The refinance was both timely and efficient. The process was smooth without any surprises and in a professional manner. Thank you, Maren Borsheim, for your effort on my behalf.
Experienced and Highly Competent Professional
Teresa Hunter from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Refiance Loan December 2020
Maren demonstrated professional, efficient and organized handling during the entire lending process. It was a fluid, hassle-free process from start to finish. I found working with such a friendly and competent professional to be a refreshing experience and would recommend Maren for all your lending needs.
Wonderful
nickyswenson2012 from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Refinance Loan December 2020
The mortgage process can be stressful, but Maren made the whole process easy and smooth as possible for my family. It helps that she is always friendly, kind, and truly cares about the people she works with. I couldn't have asked for a better person to work with, and I would highly recommend her for any mortgage needs.
Shian and crew!!
william vlastelic from Lewistown, MT | worked with Shiann Panetta
Closed Refinance Loan January 2021
Very professional and friendly, makes a person and their business feel most welcome and appreciative..Highly recommend her and the whole team at First Federal..and I Thank You all for the help...
Awesome
DustinSadler1 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan January 2021
Very friendly and knowledgeable! Answered all the questions that I had. Stayed in touch during the whole process to keep me updated on closing etc...!
Prompt and thorough
aapeterson55 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan December 2020
Stephanie was always prompt and thorough throughout the entire process. She was super friendly and always so excellent about explaining any part of the loans or any other questions. Stephanie is a consummate professional and is very highly recommended!!!
Excellent knowledge and great service!
Matt from Ranchester, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan September 2020
Stephanie assisted my wife and I by refinancing our construction loan into a traditional fixed rate mortgage. Stephanie made the process smooth and easy. She was always able to answer our questions, and really made us feel that she had our interests at heart. We highly recommend her
Great!
Ricki Morris from Banner, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan September 2020
Stephanie Aggers was very professional, personable, and helpful. She always made herself available to us and returned our calls promptly. We ended up needing a POA since my husband was out of town for the closing. Stephanie handled this quickly and made everything run smoothly. We highly recommend her.
Awsome loan officer to work with
Don Williams from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan September 2020
She was Awsome will never use anyone else answered all my questions in a timely manor and made all her promises happen it was a great experience she is my go to loan person
Great Experience
zuser201705011143016 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan September 2020
Stephanie was wonderful to work with again! She made it very easy to refinance our home and got us a fantastic interest rate. She kept in contact with me throughout the process so I understood what the next steps were and what I needed to do. She still keeps in contact with me. I would (and do) recommend her to everyone who will listen to me!
Excellent Experience with Stephanie Aggers
Jon Oman from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan September 2020
Stephanie Aggers is a thoughtful and professional loan officer that did an outstanding job with our recent home purchase. She is a fixture in our community and takes great pride in her work. I would strongly recommend Stephanie!
EASY AND PROBLEM FREE
katwy13 from Dayton, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan August 2020
After selling another property, I wanted to put a chunk of money down on my current mortgage. With the mortgage rates at a great low, it made more sense to refinance. My banker gave me all the information I needed and we filled out a few forms to get the ball rolling. I never had to do much and each time there was an action required, there was an email or call with the instructions. This was by far, the easiest banking transaction I have ever been involved with, from start to finish.
Excellent Service and Professionalism
Jeannie Forrest from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan August 2020
Stephanie Aggers, Loan Officer at First Federal (and her supporting team) is a consummate professional. Every step of the way went smoothly and there were no surprises. I counted on Stephanie to keep me informed and to keep the processes moving along in a timely and efficient manner. Stephanie clear stated what she was going to do, and did exactly what she promised. She is trustworthy, efficient, and extremely professional.
Phenomenal
emily julian from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan July 2020
Stephanie was phenomenal. She was timely, accurate, and willing to work hard to make sure all the little pieces were not missed. Made my part easy. :)
Consistent
jtsmith695 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Construction Loan June 2020
Stephanie’s work has been on par with other loan agents we’ve used. She’s easy to keep in contact with and is very knowledgeable about the process. It’s been great working with her!
Stephanie did an outstanding job from initial meeting to closing the transaction.
sgamills from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Construction Loan March 2020
She was very knowledgeable and professional, always had my best interests in mind and answered any questions I had promptly and fully. She kept me informed with detailed updates throughout the process and it was a pleasure to work with her. I'd definitely recommend her to anyone in the future.
Highly Recommend First Federal and Especially Stephanie!
Tyler from Cheyenne, WY | worked with STEPHANIE LYNN AGGERS
Closed Home Equity Loan March 2020
We currently have our home mortgage through Federal First Bank & Trust. When originally shopping for our mortgage, we loved that they were local to Wyoming. We reached out, and their rates / service couldn't be beat. We recently decided to remodel our home, and we reached out to Federal First for advice. Over the course of a few months I spoke back and forth with Stephanie about different options, and she was always quick and helpful in answering my questions. We finally settled on an option and asked for Stephanie's help getting things going. I always appreciated that even though we drug things out on our end, she was always very quick and prompt to help us whenever needed. She made the process very easy, and never left out any details. We were given around a 30 day time frame for closing on our chosen HELOC, but things were finished in about half that time. We were able to get this all buttoned up before COVID restrictions increased, and we are very thankful for that. We have nothing but good to say about Federal First and especially Stephanie. We highly recommend them / her!
Expedited construction loan
Jaime and Codie H from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Construction Loan May 2020
We brought a project to Stephanie after we hit is snag a week from closing with a different bank, she expedited the process for us and got our construction loan done in a timely manner given our circumstances. Our contractor and us are grateful the build was only minimally delayed. The process of closing was smooth given the epidemic and construction draws are online to simplify the build process and get the funds in the right hands quickly.
Reliable and knowledgeable lender
Jeff from Broomfield, CO | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan May 2020
Stephanie and her team did a great job on my refinance! I'd recommend her to anyone looking for a mortgage. I can't say enough about the community bank experience - if you have a question, you will get an answer!
Excellent service all around!
candacemichelle0 from Dayton, WY | worked with STEPHANIE LYNN AGGERS
Closed Construction Loan May 2020
Do you want to build a home and don't know how to start the process? Your answer is Stephanie Aggers with FirstFederal! She is beyond kind, offering words of support and guidance along the way. She's efficient, yet does't cut corners or forget small details. I love Stephanie and I am glad I was sent her way!
Stephanie's Professionalism and Work Ethic are Invaluable
user29700722 from Ranchester, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan March 2020
I've written very few reviews, but Stephanie has earned every ounce of praise that this review offers. She possesses a work ethic and level of professionalism that companies are seldom blessed to employ in their ranks. Stephanie took phone calls just before closing when it would have been more convenient to have them roll to voicemail to answer our questions and get our loan started. She worked diligently to find solutions to our financing challenges and gave us the education requested to understand the entire process to allow us to make our best decisions. Evenings, weekends, early mornings - she strives to complete things on time and ahead of deadline and she delivers. We can not say enough about her knowledge, understanding and ability to explain things to her clients in a way that they can understand, and the genuine care and concern that she takes with each client to make sure that things go as smoothly as possible. First Federal is extremely fortunate to have Stephanie in their ranks and in my opinion is a key member of their overall success.
Great to work with!
Julio Quintana from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan April 2020
Stephanie handled all my questions in a very timely and professional manner. Even with the current large overload of re-finance needs, she always had time for me. Would love to work with her again.
Great experience
Matt from Ranchester, WY | worked with STEPHANIE LYNN AGGERS
Closed Construction Loan March 2020
My wife and I worked with Stephanie on the construction loan for our house. This was our first construction loan; and Stephanie did a great job taking us through the process. She really explained the process and all of the parts of the loan well.
Exceptional Mortgage Loan Officer
Pete Eliason from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan April 2020
Stephanie Aggers did an exceptional job on my home refinance, she was very responsive and professional. She kept me informed throughout the whole process. I would highly recommend Stephanie for all your real estate needs!!
Fantastic and Easy!
Jake from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan April 2020
My wife and I recently refinanced our home, and Stephanie made the process extremely smooth and easy, in addition to securing us an astronomically low rate. Even with the distancing challenges posed by COVID-19, everything was correct, prompt, and simple. I strongly recommend Stephanie and First Federal to anyone with their home lending needs.
Excellent professional service
Mike B from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan February 2020
We purchased a home in Sheridan and we were not familiar with any local lenders. Stephanie came well recommend and she did not disappoint. She was always available, helpful, and professional. She made this an easy process. I have bought and sold 6 homes in my life and my experience with her was the best yet.
Stephanie is great to work with...
Steve Bush from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan January 2020
Stephanie offered excellent support and was prompt in providing answers that we had questions with. Great communication and responsive. Highly recommend for future business and personal transactions.
Great to work with
gene19671 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan January 2020
Stephanie made the whole process of refinancing our mortgage enjoyable from start to closing, she is very informative and professional. We would highly recommend her.
Stephanie is Awesome!
Gary and Kathleen Du from Banner, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan December 2019
Stephanie was an amazing help through our entire refinance process. She walked us through paperwork and kept us updated. She advised us about what was best for our situation, and was great fun and easy to work with. We will recommend Stephanie to anyone who asks- she's awesome!
Robyn is a friendly professional
Leo S from Helena, MT | worked with Robyn L Barta
Closed Purchase Loan January 2020
We enjoyed working with Robyn, and found her fully responsive to all questions we had during the process. When a communication error arose related to a Seller price deduction, she actively engaged in getting corrected information and updating documents. We would gladly work with her again.
Maren Borsheim, Mortgage Lender, First Federal Bank
Mike C from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Purchase Loan December 2019
Maren was very easy to work with and made the process a pleasure! The closing came off without a hitch, even though we were out of state throughout. I recommend her highly.
Personal service, easy process
RIch78 from Great Falls, MT | worked with Shiann Panetta
Closed Refinance Loan October 2019
Refinanced from a large national lender to First Federal, Shiann was very attentive, personable, and made sure everything was in order with no surprises. Great lending team to work with; I would call her again if we need to. She was able to get a better loan rate and term than the large national lender. Closing costs were reasonable too. Thanks for the best refinance experience!
Awesome Loan Officer
Vince & Natalie from from Anaconda, MT | worked with Tiffany McNeff
Closed Purchase Loan November 2019
We had a great experience working with Tiffany to buy a 2nd home in Montana (both of us are Montana natives). Tiffany is extremely helpful, efficient and promptly answered any and all correspondence throughout the loan application and closing process. Would highly recommend First Federal and Tiffany for any home purchases or re-fi's!
Great lender
zuser201804280758031 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan November 2019
She work hard and very kindly.it was excellent work. I would definitely go back next time . I was very busy and sometime could not make it there but she make it work with my time .
Great lender to work with!
N.B. from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan August 2019
Stephanie was extremely helpful throughout the home buying process, especially since we were first time home buyers, she explained things very well to us and was quick to answer any questions we had, and she worked hard to get us the best financing rate and lowest closing costs possible. We would highly recommend her to anyone looking to buy a new home, especially a first one! We would definitely be happy to work with her again in the future when we decide to buy a home again.
Maren was amazing!
kara burke from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Purchase Loan October 2019
Maren was great to work with! I was buying my first home and she really made the process easy! She was great to work with and it really felt like she cared and wasn't just doing her job!
Professional & Personable
zuser201709151047058 from Ranchester, WY | worked with Shiann Panetta
Closed Purchase Loan August 2019
Shiann Panetta was terrific to work with. She made our loan process run smoothly. She made sure we had all docs and insurances need to close. We will be recommending her to others, including family members.
Excellent service
jessthomas65 from Sheridan, WY | worked with Shiann Panetta
Closed Refinance Loan September 2019
This was the second time I went to Shiann for help with my financials. She looked in to it and got back to me asap with a solution. She and her staff made this an easy process.
AWESOME!
406denise from Great Falls, MT | worked with Robyn L Barta
Closed Refinance Loan October 2019
Working with Robyn was a very pleasant experience. Great to work with, knowledgeable, professional, great customer service. Great interest rate by 1%, and I contacted 4 lenders. She was only one that followed up. The closing officer was impressed. A Montana lender! I highly recommend!
Awesome and Strongly Recommend
Marshall McEwe from Sheridan, WY | worked with Shiann Panetta
Closed Purchase Loan July 2019
Shiann was extremely helpful in the process of buying our new house and selling our old house. There were a lot of pieces that I just didn't understand and Shiann did a great job of helping "dumb" it down for me. As a novice, I asked a lot of questions on a lot of occasions and she was very patient with my constant barrage of questions. She was also very helpful in her responses. She ran through several different scenarios for us and made sure we knew exactly what was going to happen and how it would happen. I would strongly recommend her and First Federal to work with.
Great service
J Kane from Parker, CO | worked with MAREN ELISSA BORSHEIM
Closed Purchase Loan August 2019
My family and I recently moved to a neighboring state for work. We move around fairly frequently for work (this is our 4th home purchase in 7 years) and feel that we are fairly knowledgeable buyers. The two things I look for when selecting a lender is good rates and someone who is proactive in the process to avoid delays due to financing. In the past we've had closings delayed substantially due to a lender forgetting to ask for information until the last minute or not communicating with our agent. Maren and her processor Kaycee, couldn't have handled our loan any better. We experienced some delays due to the seller getting repairs completed in a timely fashion, but Maren and Kaycee's communication with everyone involved kept everything flowing smoothly. In terms of rates, Maren was able to lock us in with a great rate, especially compared to the big banks and online lenders who's service level doesn't even come close. I highly recommend Maren for your next home purchase.
Easiest refinance we have experienced!
mccurdysl99 from Thayne, WY | worked with Shiann Panetta
Closed Refinance Loan September 2019
This is our second time working with Shiann and First Federal, and once again it was a very pleasant experience. Shiann was very responsive, and we never had to wait on information from her. If we sent her a question, it was answered immediately. She made sure everything ran smoothly. She made the process so easy for us. Shiann is very knowledgeable and she certainly understands customer service!
Personal Service
essbwyatt from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan September 2019
When my husband and I started the home buying process, Stephanie was so kind and gave me every piece of information available. There was never any waiting or guessing with our mortgage which took the stress out of it! If anyone needs to refinance or a new home loan I would highly recommend Stephanie at First Federal!
MAREN BORSHEIM
brony b83 from Kemmerer, WY | worked with MAREN ELISSA BORSHEIM
Closed Purchase Loan August 2019
Mare at First Federal Bank and Trust were amazing to work with. The level of service was A+. She worked very hard to get the loan process and closing done in an efficient timely manner. Maren always carried a professional manner about herself and always went the extra mile to make sure everything was done on time and ahead of schedule. The level of excellence at First Federal Bank and Trust is top notch. I would recommend anyone in a heart beat. Thanks for all your hard work!
Even drove 2 hours to closing!
cbritt from Casper, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan September 2019
Stephanie was quick to respond to any and all of my questions, knowledgeable, and always kept me updated and in the loop. She made the home buying process easier on myself, and I am sure she does the same for all of her clients. To top it all off - she drove 2 hours to join me at closing! I would surely recommend her to anyone looking to purchase.
Shiann is very professional and excellent to work with!
gonerodeoin from Sheridan, WY | worked with Shiann Panetta
Closed Refinance Loan July 2019
Shiann made our refinance quick and painless! She is down to earth, timely and very professional! I highly recommend her to anyone looking for a competent and caring lender!
Maren Borsheim
kyle warnke from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Refinance Loan September 2019
Maren returned all of our emails and phone calls in a timely manner. She was constantly available to answer our questions, even when she was out of the office. We closed on the loan in a timely manner, and she was awesome every step of the way.
Yes
pattystewart34 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan September 2019
I would recommend Stephanie to all my friends and family. She was fun to work with. Professional and just awesome all the way around. She answered all my questions and didn’t make me feel stupid when I didn’t know somethings.
Excellent
happyhomeowner from Sheridan, WY | worked with Shiann Panetta
Closed Purchase Loan August 2019
Shiann was excellent to work with. She was very patient with all my questions, changes in loan types and changes in budget. She is very knowledgeable, task oriented and kept me informed of all the steps I needed to complete along the way. I would highly recommend Shiann with First Federal Bank and Trust to any one looking to buy a home. Thank You!
A wonderful and easy process!
novakjam from Cody, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan September 2019
I recently went through a divorce and was unsure as to whether or not I would be able to afford my own place. Stephanie worked with me and yesterday, I purchased a place all on my own. The process was so easy and Stephanie and Brenna were quick to respond with any requests or questions I had. Even my realtor and the title company commented on how efficient and helpful they both were.
Amazing
jakehayes25 from Hamilton, MT | worked with Shiann Panetta
Closed Refinance Loan August 2019
I would recommend Shiann and First Federal Bank to any looking for a loan. They worked with me from start to finish, and by far had the best customer service out of the competition.
Great Experience!
CForsman from Kalispell, MT | worked with STEPHANIE LYNN AGGERS
Closed Refinance Loan August 2019
Stephanie Aggers was so helpful and informative throughout the process of refinancing my mortgage! She answered all of my questions, responded to my calls and emails in a timely fashion, and was up front and honest about everything. All the figures she gave me were accurate and there were no surprises. I recommended my father-in-law to Stephanie and he is currently working with her on refinancing his mortgage! I will be recommending Stephanie to all my friends and family. If the interest rates continue to decrease I will be working with her to refinance again. My overall experience working with Stephanie was great!
Excellent Service from our Lender
Jan0482 from Dayton, WY | worked with Shiann Panetta
Closed Purchase Loan August 2019
Shiann at First Federal Bank and Trust gave us great service for our mortgage loan. Shiann is efficient, pleasant to work with and went out of her way to make sure everything was in place and on time. We were very pleased with her service.
Refinance
pedroza64 from Sheridan, WY | worked with Shiann Panetta
Closed Refinance Loan August 2019
Shiann was fantastic to work with. All details were clear and precise, with no surprises! I love First Federal, every experience with them has been great! The website is user friendly, and it is really nice to see the details of your mortgage. Very transparent with extra payments and all other account details. I have recommended both Shiann and First Federal to all of my friend, family, and colleagues.
Refinance Review
Anne from Sheridan, WY | worked with Shiann Panetta
Closed Refinance Loan August 2019
Shiann was a great partner to accomplish my refinance in a timely manner. She was always available to help and answer questions and I was very happy with the process.
Made our dream a reality.
daniel5555 from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Construction Loan August 2019
Stephanie has been an absolute pleasure to deal with. She made what was a dream of ours, become a reality. Not only from the wealth of information she had on the product we used, but how smoothly she made everything go. Was always approachable and available when we needed extra help, and gave us as much time as we needed for questions or extra support. Everything was explained in great detail through strong email/phone communication, and we had to sign remotely due to our current location, and Stephanie and her team made this an extremely smooth and stressless experience.
First Federal Savings Bank
tringley from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Home Equity Loan August 2019
First Federal Savings Bank has been my real estate mortgage lender for many years. They have never failed to met all my needs in an excellent manner. I have never had a complaint. My most recent transaction was handled by Stephanie Aggers. She is a real whiz. She’s a complete professional who leaves no stone unturned when she’s looking for the best solution for a customer. In addition she’s just plain fun to work with and gets you through the whole loan process in good cheer. I would recommend Stephanie to anyone.
Very professional and helpful!
jerilea from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Refinance Loan August 2019
Maren was extremely helpful and efficient from the beginning. I explained to her what we needed and how much we needed, and in a very timely manner she sent the loan application to me. We asked for a small increase in the amount of the loan after she had done the initial paperwork, and she graciously and quickly made that change. Everything went very smoothly and there were no surprises. Maren was professional, efficient, and a joy to work with!
Excellent
Ed kruger from Sundance, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan July 2019
Stephanie provided us with excellent service and continued support throughout the loan application process. She provided timely and accurate information and answered our questions quickly. I felt she is extremely professional and client focused. I recommend with great enthusiasm to those seeking a friendly, professional, and respectful loan officer.
Super Nice and easy to work with
chadhgordon from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan June 2019
Stephanie was easy to work with even considering all the headaches I had to go thru to get things on my end fixed. She was patient and worked with me. If I had questions she responded quickly and even did research on her end to try and help me find a solution. I would highly recommend her to anyone looking for a lender.
Tiffany is great! Excellent Customer Service! Exceeded my expectations!
mark l shaw from Corvallis, MT | worked with Tiffany McNeff
Closed Refinance Loan June 2019
Excellent Customer service! We recently completed a refi of our home and I was more than pleased with the entire process. From start to finish, Tiffany McNeff, was excellent and exceeded my expectations throughout the process. She guided us through the process with excellent communication and a high level of professionalism. Tiffany provided excellent communication throughout. Very smooth and efficient. Excellent rates as well. I would highly recommend Tiffany and First Federal Bank & Trust for all mortgage needs.
Highly Recommend
Lindsay Kelley from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Purchase Loan April 2019
Maren did a fantastic job! She always kept us informed of the whole loan process. It was a smooth and easy process. We could not ask for a better lender! I highly recommend her!!
Home Loan
Jenny Legerski from Sheridan, WY | worked with MAREN ELISSA BORSHEIM
Closed Purchase Loan April 2019
Maren helped us from the beginning to the end. Going out of her way at odd hours to accommodate our needs. I'd recommend Maren to anyone looking for someone to guide you.
Highly recommend, Shiann!!
Brittni Forster from Sheridan, WY | worked with Shiann Panetta
Closed Purchase Loan May 2019
Shiann was so enjoyable to work with. She is very knowledgeable in her profession & made sure we had everything we needed & then some, with no hidden surprises. We highly recommend Shiann & the staff at First Federal!! Thank you again!!
Stephanie Aggers
caitlin daugaard from Sheridan, WY | worked with STEPHANIE LYNN AGGERS
Closed Purchase Loan April 2019
Stephanie was super easy to work with. She was really responsive to messages and any questions we had. She was incredibly professional and knowledgeable, and really made our unique situation work for us.
Home Loan
achristensen1274 from Sheridan, WY | worked with Shiann Panetta
Closed Purchase Loan May 2019
Shiann was very helpful and made the whole process easy to understand. She was always available to answer any questions I had and kept everyone involved up to date. I would highly recommend her to anyone who needs a home loan.
Another great experience
Katy H from Casper, WY | worked with Shiann Panetta
Closed Purchase Loan May 2019
This was our first time with Shiann as our loan officer, but our second experience at First Federal. She was prompt, kind, and thorough. I am not sure how the experience could have been better. We would definitely go through her again for a loan and I would highly recommend her.